Legal
Privacy policy
How we collect, use, and protect your information.
Information we collect
We collect personal information that you voluntarily provide to us when you fill out forms, book appointments, or contact us via phone, email, or WhatsApp. This may include your name, contact details, medical aid information, and prescription details.
How we use your information
We use your information solely for the purpose of providing optometry and opticianry services, processing your orders, and communicating with you about your appointments and eyewear.
Data protection
We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. Your data is stored securely and only accessible to authorised staff members.
Information sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with healthcare providers or insurers as necessary for your treatment and claims processing, with your consent.
Cookies
Our website uses cookies to improve your browsing experience. You can choose to accept or decline cookies through our cookie banner. Declining cookies may affect certain functionality of the site.
Your rights
You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us using the details below.
Contact us
If you have any questions about this privacy policy, please contact us at spectacleconnection@gmail.com or call +27 78 481 2762.
Last updated: July 2026